- Scope
- Two tracks for a UAE company: a 3-month internship program to build the brand, marketing and social media presence, and a new system stack of website, ERP, CRM and AI automation.
- I owned
- Project management for both tracks: the internship plan, KPIs, tracking and reporting, and delivery coordination for the system build.
- Result
- The internship hit its KPIs: the brand, marketing and social presence went live and Dal started selling. The system build is in progress.
SV-04 · Service
Internship program supervision
I supervise internship programs so interns do real, tracked work instead of busywork. At Dal in the UAE I managed a 3-month internship that built the brand and social presence, hit its KPIs and got the company selling; at Konecta I handled governance across 22 interns.
What is included
- Program plan and workload planning
- Task assignment and progress tracking
- Coaching and regular check-ins
- Team meetings, minutes and action items
- Progress reports for the program sponsor
Relevant work
- Scope
- HR, Finance, Inventory, ATS, Reporting and AI features on one cloud ERP, run on a hybrid Agile/Waterfall model.
- I owned
- Project Charter, WBS, RAID log, RACI, communication plan, user stories, backlog, MVP scope, roadmap and release plan.
- Result
- Prototype demoed two weeks ahead of schedule. Awarded Best Intern for delivery ownership.
Questions
Have you mentored people before?
Yes. At Teleperformance I mentored new hires, contributing to an 8% average improvement in team performance, and I coached my team as an events team leader at NASBEE.